Now, we all know there is nothing worse than waiting in for a delivery that never shows up! We select our couriers based on proven track records of providing the best possible customer experience.
Hallway, Kitchen & Stair Runners
Our 'DHL Express Courier Service' will never let you down!
When we ship with DHL Express – We're shipping with specialists in courier delivery services! With their wide range of express parcel and package services, along with shipping and tracking solutions to fit all requirements.
Please remember that sometimes deliveries don't always go as planned. If this is the case for one of your deliveries and you need any assistance at all, please email us at: help@runrug.com and we'll do everything we can to find out what has happened and we'll resolve any issues you're facing.
Carpet & Vinyl
Due to the size, shipments of Carpets & Vinyls are sent with a large goods courier, serving different areas on different days.
After your order has been placed, our Customer Care team will be in touch to confirm the specific delivery date for your order which is estimated between 7-10 days from the order being placed.
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